@TeamYouTube can you help ? I’ve noticed on several occasions some my subscribers don’t show up in my subs list even thought there subs are public and I receive a notification stating it ! They are still subbed but I lose that subscriber on my count ?
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Replying to @matsmoviereview
We'd like to look into it. Does this happen across devices? Also, have you tried signing out and signing back into your account to see if it makes a difference? Let us know.
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Replying to @TeamYouTube
Hi across all devices
signing makes no difference best Mat1 reply 0 retweets 1 like -
Replying to @matsmoviereview
Thanks for trying those steps. Just to confirm, are you seeing difference in numbers of your subs count in your Analytics page?
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Replying to @TeamYouTube
Subscribers count is correct ! However. Subscriber in question is still subbed on their side ? But doesn’t appear on my subscribers list ? This has happened several times
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Replying to @matsmoviereview
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? We review all the feedback sent to us, but YouTube doesn't necessarily respond to every single one. We use the info to identify and fix issues, as well as track requests and make improvements.
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thanks