Hi. This is definitely not what we would like our customers to face at any given point in time. Dell strives to provide an enjoyable purchasing experience for all our customers and we're saddened that we missed the mark on this case. (1)https://twitter.com/messages/compose?recipient_id=16519133 …
@DellCares I placed an online (discounted) order during the Black Friday sale; you waited until this week to cancel it due to lack of availability. Today I was considering placing a replacement order, but was told I won’t get the discount. I guess you don’t want my money?
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Discounts related to a sale can only be offered for a specific number of orders in our inventory. Once those orders are sold out, the same discount cannot be offered again. We, the Social Media team, are an after sales support team and (2)https://twitter.com/messages/compose?recipient_id=16519133 …
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we have a limited scope of support with regard to sales queries. In case, you place another order, we'd be happy to keep an eye on it and keep you posted with updates from our end, until delivery.(3)^AH
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Hi, Mathias. Do reach out for any assistance needed, as we are available 24*7. ^AH
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We are awaiting your response. Do DM us, so that we can assist further. ^AH
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