@TeamYouTube my YouTube app just does not want to load the videos on my iPhone. It just keeps running and does not load the video, I've already tried uninstalling and installing the app, resetting network settings, and I'm not getting it. And it's only on the iPhone.
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Replying to @mateusavilla
Thanks for reaching out. Let's make sure that your device is running the most updated OS. Also, try switching networks, WiFi to cellular and vice versa to see if that makes any difference. Keep us posted.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
My device is running the most current IOS, 12.1.4, and the YouTube App is also up to date. I already checked the Wi-Fi network here from home and other devices works, except on the IPhone
1 reply 0 retweets 0 likes -
Replying to @mateusavilla
Thanks for the info. Could you share a screenshot of what you see? We'll look into it.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
I've already sent a help request through the application feedback function, along with a screenshot and system data
1 reply 0 retweets 0 likes -
Replying to @mateusavilla
Since you've already sent a feedback. Every individual report may not get a direct response. However, we do review everything and use the details to investigate and fix issues.
1 reply 0 retweets 2 likes
please investigate this problem because my youtube is not working nor in the IPhone browser
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