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Mashable is for superfans. We're not for the casually curious. Obsess with us.

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    Mashable‏Verified account @mashable 17 Apr 2017

    United emails staff about new policy to "deliver the best customer experience" http://on.mash.to/2oOTlga pic.twitter.com/V2FIfaGnxj

    5:29 AM - 17 Apr 2017
    • 27 Retweets
    • 33 Likes
    • GHADA TyouNEs Alexander Pl ExitRowForTheTall Debbie Lavello Zachary O'Reilly Anthony Jeffcoat George Atzev | Gatzev Roberta Singh Everyone's friend
    15 replies 27 retweets 33 likes
      1. Bill Moisuk‏ @BillMoisuk 17 Apr 2017
        Replying to @mashable

        As usual, the employees pay for corporate mistakes ~~

        0 replies 0 retweets 2 likes
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      1. Morgan Feldon‏ @morganfeldon 23 Apr 2017
        Replying to @mashable

        There's so much bullshit JavaScript on your site I can't even scroll on my phone to read the article.

        0 replies 0 retweets 1 like
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      1. mswanson3000‏ @mswanson3000 17 Apr 2017
        Replying to @mashable

        Did the CEO get the email?

        0 replies 0 retweets 1 like
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      1. Debbie Lavello‏ @dlo2dla 17 Apr 2017
        Replying to @mashable

        It's a start..we all can learn from our mistakes, it's the character that comes from it

        0 replies 0 retweets 0 likes
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      1. Cecilia‏ @atecelia 17 Apr 2017
        Replying to @mashable

        "After we throw out a few disruptive undesirables "

        0 replies 0 retweets 0 likes
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      1. Pharaoh 2.0‏ @alsotweeted 17 Apr 2017
        Replying to @mashable

        Like "Rather than bare hand punches, wear boxing gloves from now in and avoid direct hit on nose"

        0 replies 0 retweets 0 likes
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      1. oliver  👽 ,/‏ @Oliver101 17 Apr 2017
        Replying to @mashable

        Kick them off planes. No thank you.

        0 replies 0 retweets 0 likes
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      1. Mark Woodruff‏ @woodycreative 17 Apr 2017
        Replying to @mashable

        There's ... something on the wing! Some THING on the wing!

        0 replies 0 retweets 0 likes
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      1. Tom Sullivan‏ @Philodemos12 17 Apr 2017
        Replying to @mashable @nancyrubin

        Unfortunate wording..."best customer experience" is a NEW policy?!

        0 replies 0 retweets 0 likes
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      1. JEFCON 1  🇺🇸‏ @TheJeffBurkett 17 Apr 2017
        Replying to @mashable

        hey, someone in marketing figure out how we can generate more clickbait of the United story...the more mundane the better

        0 replies 0 retweets 0 likes
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      1. boingboingbbeep‏ @boingboingbbeep 17 Apr 2017
        Replying to @mashable

        Cut-rate fares to follow!

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      1. Blessed‏ @survivingtheimp 17 Apr 2017
        Replying to @mashable

        should be ashamed of how they are treating people.. People in uniforms abusing their power.. SMH

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      1. Dawn‏ @Dawn1900 17 Apr 2017
        Replying to @mashable

        LOL.

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