Reception area is the front-line. Want to find out if it's customer-centric.....the owner or office manager should make a call, as if a customer, and listen to the treatment from the receptionist.
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Great message! Thanks for putting this together. It's a good reminder for any type of organization that communicates with external customers.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Yeah it's good when it happens
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