Innovations are truly the only hope, @marclauritsen. Thank you for sharing http://fairproposals.com .
I view IA + design as temporary fixes for systems broken beyond repair.
We must fix what we can concurrently with replacing through innovation. IMHO.
Information architecture and human centered design are sorely needed throughout the legal system. But sometimes innovations emerge that offer hope of obviating a whole mess of historical complexity. See e.g. https://www.fairproposals.com/ https://twitter.com/inspiredcat/status/982628279566983172 …
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Marc thanks for bringing this to my attention. What an elegant way to resolve disputes, and saving thousands in legal fees.
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In the Small Claims context, reminds me of the Small Claims Advisor online forms program created by the CA courts. http://www.courts.ca.gov/selfhelp-smallclaims.htm … helps people find a different route before going to court.
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