The further I read that paper the more it seems like agreeing on an "encoding" and "common format" for the domain (choices, actors, decisions) is needed. Also can't help but think back to "worse is better" principle for tech adoption. Insightful, thanks Marc!
Cool. I've spent a lot of time enthusing about visual modes of thinking for lawyers (and others), e.g in dispute resolution. http://www.elevenjournals.com/tijdschrift/ijodr/2014/1/IJODR_2014_001_001_005.pdf …https://twitter.com/JosefAssad/status/1201212158530539521 …
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