We moved majority of our infra to @ContaboCom, @OVHcloud & @Hetzner_Online since they were unable to solve chassis glitches with their nvme controllers. Also, their prices have been moving through the roof lately.
Timeline of the terrible experience I just had with @scaleway's customer support responding to a generalized outage. They left my server down for 15 hours for absolutely no reason, against my explicit request, making it appear they were still working on it when they weren't.pic.twitter.com/jydKmcF94R
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their parent company (http://online.net ) is the absolute worst had a dedi with a 2-disk softraid, SMART was whining and the sata-controller kept showing up in dmesg so asked if they could swap the drive they swapped the wrong drive, to one that was even worse, so I ...
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made another issue, sure no prob, swapped the drives to ones that were totally fubar (most writes were immediately bad once cache expired), new ticket, response was that the server itself was apparently at fault(?), so new server with a new IP since transfer is NP-Hard, ...
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also bad exeprience with
@Scaleway. increased server price without notice. simply deducted new price. not coolThanks. Twitter will use this to make your timeline better. UndoUndo
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Hello
@marcan42 and thank you for your feedback. Your experience was linked to this incident
https://status.scaleway.com/incident/1013 Our teams gave the best to fix the issue and respond to your demand. Do not hesitate to get back to us if you need more details. -MeMoThanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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