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marcan42's profile
Hector Martin
Hector Martin
Hector Martin
@marcan42

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Hector Martin

@marcan42

If it ain't broke, I'll fix it! I'm porting Linux to Apple Silicon Macs at @AsahiLinux. http://patreon.com/marcan  | http://github.com/sponsors/marcan 

Tokyo, Japan
marcan.st
Joined May 2009

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    1. Hector Martin‏ @marcan42 25 Jun 2020
      • Report Tweet
      • Report NetzDG Violation

      Hector Martin Retweeted q3k

      Closing my issue due to inactivity (after you decided to not care about it for months) is a great way to get me to stop using your software and recommend the same to all my friends. Rude.https://twitter.com/q3k/status/1276087193874939905 …

      Hector Martin added,

      q3k @q3k
      I can't believe this is a controversial opinion, but: STOP USING ISSUE INACTIVITY BOTS.
      5 replies 25 retweets 116 likes
      Show this thread
    2. Hector Martin‏ @marcan42 25 Jun 2020
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      If you can't handle, or don't care, or are okay with your software piling up problems, that's *fine*, but you don't get to cheat and make the open issue count go down anyway. That's just insulting your existing users and misleading new ones.

      2 replies 4 retweets 54 likes
      Show this thread
    3. Jernej Virag‏ @jernejv 25 Jun 2020
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      Replying to @marcan42

      what if... You provide a patch and make the issue go away in that manner? I mean, why do you think you can just push work on other people like that? And that they need to keep that task in their todo forever?

      1 reply 0 retweets 0 likes
    4. Hector Martin‏ @marcan42 25 Jun 2020
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      Replying to @jernejv

      Why is it my job to fix other people's software? The whole point of a bug tracker is to allow users to report problems so you can fix them. I very often *do* provide patches, but when I don't you don't get to pretend the issue doesn't exist at all.

      1 reply 0 retweets 10 likes
    5. Hector Martin‏ @marcan42 25 Jun 2020
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      Replying to @marcan42 @jernejv

      If you don't want to provide support then don't have an open bug tracker at all. Letting people report bugs and then ignoring them is insulting and wastes users' time. If you don't intend to track, nevermind fix bugs, then say so upfront (and then I won't use your software).

      1 reply 0 retweets 6 likes
    6. Jernej Virag‏ @jernejv 25 Jun 2020
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      Replying to @marcan42

      I don't know why exactly do you feel entitled to tell people what they can do with bug trackers on their projects and which bugs to prioritize (this includes your triade to ffmpeg developers from some weeks ago).

      1 reply 0 retweets 1 like
    7. Jernej Virag‏ @jernejv 25 Jun 2020
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      Replying to @jernejv @marcan42

      Not a single OSS developer really owes you anything. You can ASK them to fix a bug, but this arrogant entitled yelling at people who gave you software for free is not worthy of a civilized person. Read e.g. https://caddy.community/t/the-realities-of-being-a-foss-maintainer/2728 … for how shitty this is for maintainers.

      1 reply 0 retweets 1 like
    8. Hector Martin‏ @marcan42 25 Jun 2020
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      Replying to @jernejv

      I'm sorry, but if I'm taking the time to report a bug, yes, they do owe me something: treating my time investment with respect by not throwing it in /dev/null just because they want their bug count to go down without putting any effort into it. Reporting bugs is a contribution.

      1 reply 0 retweets 2 likes
      Hector Martin‏ @marcan42 25 Jun 2020
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      Replying to @marcan42 @jernejv

      Very often I spend up to an hour gathering info for a good bug report. Sometimes it takes even longer. This is often more time than it would take to just fix the bug. Now you may take care of it on your own schedule, which might be "never" for all I care...

      7:16 PM - 25 Jun 2020
      • 1 Like
      • Igetin
      1 reply 0 retweets 1 like
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        1. Hector Martin‏ @marcan42 25 Jun 2020
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          Replying to @marcan42 @jernejv

          But the moment when you decide to close the bug due to inactivity, you are telling me "I don't care about your problem, and you've wasted your time reporting it, and this is all a farce and I'm not actually interested in tracking problems with my software". And you're an asshole.

          1 reply 0 retweets 0 likes
        2. Hector Martin‏ @marcan42 25 Jun 2020
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          Replying to @marcan42 @jernejv

          It's one thing to manually ping old bugs (over 1 year old) and ask whether they're still relevant (and close them if you don't get a reply within, say, a few weeks). But issue auto-closers are the equivalent of saying "fuck you" to your users.

          1 reply 0 retweets 2 likes
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