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I still remember a bug report on @streamlabs about VST crashing everything down. They asked more debug data, I provided, nobody followed up, issue auto closed and locked. Maybe they fixed it, but I didn't stick around to know. That's just so pathetic and in character for them…
I complained on Twitter about their broken CoreAudio AAC support and they told me to send an email, then I told them why not reopen the same bug thread a user already opened ages ago with all the required info (that they handled poorly). Crickets.
This one, BTW. Watch as the user provided all the required logs from the get go, which showed the problem, yet they wasted their time with stupid suggestions like "try a different mic USB port" and "install the drivers on your C drive", then autoclosed it.https://howto.streamlabs.com/streamlabs-obs-9/coreaudio-encoder-couldn-t-find-available-bitrates-8871 …
Yeah, I remember being baffled by their answer as well. They already have all the data they need, but keep making excuses to push the issue further down the line. A simple "we know, but we don't currently have the manpower to fix this" would be more honest, but company policies.
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