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Closing my issue due to inactivity (after you decided to not care about it for months) is a great way to get me to stop using your software and recommend the same to all my friends. Rude.https://twitter.com/q3k/status/1276087193874939905 …
If you can't handle, or don't care, or are okay with your software piling up problems, that's *fine*, but you don't get to cheat and make the open issue count go down anyway. That's just insulting your existing users and misleading new ones.
That practice is just plain stupid. Reporting bugs takes time!
Another one that really annoys me is "closing because you didn't follow our bug template". I didn't follow your bug template because I already half debugged your bug and half of it is useless cruft at that point.
what if... You provide a patch and make the issue go away in that manner? I mean, why do you think you can just push work on other people like that? And that they need to keep that task in their todo forever?
Why is it my job to fix other people's software? The whole point of a bug tracker is to allow users to report problems so you can fix them. I very often *do* provide patches, but when I don't you don't get to pretend the issue doesn't exist at all.
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