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Closing my issue due to inactivity (after you decided to not care about it for months) is a great way to get me to stop using your software and recommend the same to all my friends. Rude.https://twitter.com/q3k/status/1276087193874939905 …
If you can't handle, or don't care, or are okay with your software piling up problems, that's *fine*, but you don't get to cheat and make the open issue count go down anyway. That's just insulting your existing users and misleading new ones.
someone should solve this like this problem was solved with activity bots wait no
Personally I find adding a bot to tag as “backlog” after a certain time is the better option.
Tags are fine, as long as the issue being open still represents something that should eventually be fixed.
I still remember a bug report on @streamlabs about VST crashing everything down. They asked more debug data, I provided, nobody followed up, issue auto closed and locked. Maybe they fixed it, but I didn't stick around to know. That's just so pathetic and in character for them…
I complained on Twitter about their broken CoreAudio AAC support and they told me to send an email, then I told them why not reopen the same bug thread a user already opened ages ago with all the required info (that they handled poorly). Crickets.
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