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Obviously I can't do anything for these people, as they invariably have no detailed knowledge of what they did to trigger the PCR mismatch, or have made things worse by messing with the UEFI setup further (which nobody warns you about).
Looking at reports of people with the same issue, unsurprisingly random updates that may include firmware updates can set this off. Also apparently it can happen if you have the **keyboard attached** to a tablet, and detaching it lets it boot‽
Doesn't it just need the file/printout with the bitlocker encryption key? I had that issue before (https://flameeyes.blog/2018/02/12/windows-10-bitlocker-pin-bios-update/ …) when updating fw...
You need the recovery key, yes. How many end-users do you think are aware that that exists, never mind that they need to keep it safe forever in case their computer decides to lock them out of all of their data? :-)
The fwupd project attempts TPM eventlog reconstruction these days and apparently find errors quite often. It's a tiny bit concerninghttps://github.com/fwupd/missing-firmware-lenovo-thinkpad/issues …
We're about to make reconstitution failures a lot more prominent -- more exciting details coming soon :)
but if you can get into command prompt on safe mode you can use the this command - manage-bde -protectors C: -get it will show all bitlocker keys that is stored, i've done this plenty of times on surface pro for my users who lost there keys. you can even disable tpm in command
You can't get into anything once you're already locked out. Once the TPM says no it says no, there is no safe mode.
This happened to a coworker of mine. Laptop would not boot without the DOCK! Luckily he travels for work, so not a problem at all... He has to use the recovery key whenever he boots without the dock now.
Yup, I have a T490 which refuses to boot when a Kensington Thunderbolt dock is plugged in. If you type in the password, it'll refuse to boot after you plug it out. It's amazing.
oh I hate the Surface UEFI, it doesn't conform to the UEFI specification -at all- - UEFI boot order can't be modified and new entries get clobbered on reboot - Only FAT32 ESP is supported from coldboot - El Torito/ISO, FAT12, FAT16 require Win10 to chainload because Reasons?
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