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marcan42's profile
Hector Martin
Hector Martin
Hector Martin
@marcan42

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Hector Martin

@marcan42

If it ain't broke, I'll fix it! I'm porting Linux to Apple Silicon Macs at @AsahiLinux. http://patreon.com/marcan  | http://github.com/sponsors/marcan 

Tokyo, Japan
marcan.st
Joined May 2009

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    Hector Martin‏ @marcan42 1 Aug 2018
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    Things that annoy me: devs with zero-tolerance bug reporting policies. No, if I just debugged the problem for you and told you exactly what chain of events caused it and how, you do *not* need 500kB of logs and pages of system info from me any more.

    7:20 AM - 1 Aug 2018
    • 19 Retweets
    • 100 Likes
    • slurdge extra crispy Apple Nati0n  Viktor Oreshkin Myria DarkCloud14 🐈‍⬛👓🧄 Jevin Sweval Brandon Lee
    7 replies 19 retweets 100 likes
      1. Hector Martin‏ @marcan42 1 Aug 2018
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        If I file a bug having done half your work and you close it as NEEDINFO asking for redundant logs, I'm just going to locally patch your software and move on and your other users can suffer and you can go ahead and debug everything by yourself all over again.

        4 replies 5 retweets 54 likes
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      1. Andreas Fuchs‏ @antifuchs 1 Aug 2018
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        Replying to @marcan42

        it me and every vendor

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. interdpth‏ @interdpth 1 Aug 2018
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        Replying to @marcan42

        Yeah, but what if it only occurs for you?

        1 reply 0 retweets 0 likes
      3. Hector Martin‏ @marcan42 1 Aug 2018
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        Replying to @interdpth

        I already said I worked out exactly where the problem is. Whether I'm the only person meeting the requirements or not it is irrelevant.

        1 reply 0 retweets 0 likes
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      2. interdpth‏ @interdpth 1 Aug 2018
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        Replying to @marcan42

        If it's just occuring for you, with those steps. Those 500kb logs are needed

        1 reply 0 retweets 0 likes
      3. Hector Martin‏ @marcan42 1 Aug 2018
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        Replying to @interdpth

        I found the problem. Period. You do not need 500kB of crap because I already did the work to wade through it and find the root cause. It doesn't matter how many people actually hit the bug. I already found it and any number of people could follow my steps and reproduce it.

        1 reply 0 retweets 2 likes
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      2. Michael Cameron‏ @chr0n0kun 1 Aug 2018
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        Replying to @marcan42 @RealBisqwit

        what if it's zero-tolerance as in: "we will only accept bug reports that include patches", rather than logs or whatever, aka "please send a pull request"

        1 reply 0 retweets 1 like
      3. Hector Martin‏ @marcan42 1 Aug 2018
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        Replying to @chr0n0kun @RealBisqwit

        That's a different story. Not exactly what I'd call caring for your users, but if that's your policy up front nobody can force you to do work you don't want to do.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Kion Tupper‏ @NotaGalkAndroid 2 Aug 2018
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        Replying to @marcan42

        Find it funny how people are explaining to you this and that as if you aren’t a dev and don’t already know when I just saw this tweet and don’t even know you otherwise and I can still tell that you’re a dev who knows how debugging works because you debugged the issue yourself 😂

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