On why "don't feed the trolls" is bullshit: 'The second you treat them as a “constant” or inescapable part of your community, you have given them permission' Damn good articlehttps://twitter.com/doomquasar/status/1017445656569491459 …
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That's the thing though, back in the day the Internet was largely a series of small, to some extent manageable, moderated communities. It's only recently that massive global unmoderated shared spaces are a thing. "Don't feed the troll" doesn't work with those.
I mean even in the past decade or so, my time with console hacking, IRC trolling was rarely a problem. We had zero-tolerance policies about things. It's the larger, loosely moderated forums and communities like gbatemp (and now Twitter) where shit got (and gets) nasty.
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You should read the article, there's a lot to be said about "back in my day" thought. There were a few gems, but the reality is this mentality has been a thing long before mass scale social media, and it won't change without a pivot in thought.
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I'm still reading it, but my point is that yes, people have always been assholes, but the "don't feed the troll [and wait for an admin to kick them]" formula worked back in the days of small communities. The second part is important.
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