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  1. 31. sij
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  2. proslijedio/la je Tweet
    31. sij

    Join and Brett Frazer of Sunbasket Thinktank Sessions today :50 AM & 11:40 to learn about Customer Loyalty and How to Leverage to Improve Agent Effectiveness and Customer Relationship

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  3. 2. sij

    Happy #2020 everyone! May this start of a new year & be the start of a new chapter where we take measures to towards a , & !

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  4. 9. ruj 2019.

    when used to create a better & is , here is another about how is being to create a for differently abled. I say , what do you say?

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    8. ruj 2019.

    The growth economics of artificial intelligence

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    CX includes the website, packaging of the product, the process the customer goes through, customer service before, during and after the sale, and much more. via

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    For the last remaining let's-post-organic-content-to-create-business-value Social Media Warriors.... A reminder... Cartoon: (Bonus read: TMAI #170: The Most Effective Social Strategy. )

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  8. 7. ruj 2019.

    can benefit so much from . From based to the recent advancement of retina scan based recognition of cardiovascular & diabetic symptoms.

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  9. 6. ruj 2019.

    communication lost, does not mean the mission is not successful. It has got us inches close to our next success! The learnings, make us stronger. Congrats and yes, we will get to the !

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  10. 27. lip 2019.
    Prikaži ovu nit
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  11. 27. lip 2019.

    What is great ? shows. resolved at . Great work Rahul Samant & team! Other airlines should note!!

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    I'm surprised more brands don't use positive reinforcement to driven engagement or loyalty or other valuable outcomes. Getting this occasional email (data!) from makes me happy. And, more likely to contribute.

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    What is wrong with this table? Share your answers. They are small things, all harmful (and irritating). The answers are in your inbox, my latest newsletter: "TMAI #167: Data Pet Peeves: %, Sorts, Altitude." [If you are not a subscriber (why?): ]

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  14. 19. tra 2019.

    I always struggle with understanding how a CSat feedback, sent after 3 days of travel, stay or a particular interaction helps in capturing true VOC or feedback of the customer?

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    20. ožu 2019.

    HGS will be speaking at 2019 in April! Join me for this event guaranteed to realize your customer first vision. Be prepared for the future of customer care with this immersive event.

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    15. ožu 2019.

    Are you wondering how to work with ? How to create the "Tango" between humans & ? If so, check out this with from & from for tips

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  17. 13. velj 2019.

    Tune in and subscribe to the Talking by where I will talk to across industries on how they are . Episode 1 is from !

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  18. 16. pro 2018.
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    29. lis 2018.
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  20. 29. lis 2018.

    Some companies feel that hiring an company to launch their is the right way. I think teaming your partner with the team is the bet. Because they know your & better!

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