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madebygoogle's profile
Made by Google
Made by Google
Made by Google
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@madebygoogle

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Made by GoogleVerified account

@madebygoogle

Help done the Google way.

g.co/88n9vw
Joined September 2016

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    1. Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Thanks for the screenshots. Could you try renaming them in your Google Home app? Rebooting your plugs, Google Home Hub and router would help refresh the connection.

      1 reply 0 retweets 0 likes
    2. Ricktorious‏ @Rick_Air Jan 3
      • Report Tweet
      Replying to @madebygoogle

      I unlinked the account, renamed them in the Kasa app and relinked to Google Home. The socket which has the lamp plugged in still shows as a light but that is fine. They both originally were called Xmas Lights 1 & 2. Does the name mark them as a 'light' then?pic.twitter.com/LIk7JFtJhF

      1 reply 0 retweets 0 likes
    3. Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Thanks for the details — let's check on that. Could you tell us what kind of device is plugged in to your Spare Smart Plug?

      1 reply 0 retweets 0 likes
    4. Ricktorious‏ @Rick_Air Jan 3
      • Report Tweet
      Replying to @madebygoogle

      Nothing now. It's just plugged into a spare socket which is switched on.

      1 reply 0 retweets 0 likes
    5. Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Thanks for checking. We'd like to confirm, are your TP-Link Kasa Smart Plugs working fine?

      1 reply 0 retweets 0 likes
    6. Ricktorious‏ @Rick_Air Jan 3
      • Report Tweet
      Replying to @madebygoogle

      They are now thanks. So the fix for me, if you keep a record for others was, Unlink Kasa from Google Home app and relink. Then reboot the Home Hub to fix on that. Can you also help with a YouTube Music question too?

      1 reply 0 retweets 0 likes
    7. Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Gotcha. Since your Smart Plugs are working as intended, we'll take your feedback about the Google Home Hub to automatically recognized them properly. Also, tell us more about what's going on with your YouTube Music — perhaps we can help.

      1 reply 0 retweets 0 likes
    8. Ricktorious‏ @Rick_Air Jan 3
      • Report Tweet
      Replying to @madebygoogle

      Thank you. Ok, it acts like a connection error. After casting to my Home Hub or Mini a short while later the app on the phone no longer shows as playing the track. So skip, pause etc doesn't make any difference when using the app on my phone.

      1 reply 0 retweets 0 likes
    9. Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Got it. You might want to check for system updates on your phone if your YouTube Music app is up-to-date. Also, rebooting your phone can help too. Let us know how it goes.

      1 reply 0 retweets 0 likes
    10. Ricktorious‏ @Rick_Air Jan 3
      • Report Tweet
      Replying to @madebygoogle

      I've tried all that, on a Pixel 2 on latest updates, same for the app. Also when playing over Bluetooth the music will just stop. My guess is that the app just stops, hence Bluetooth playback stops completely and casting continues on its own device.

      1 reply 0 retweets 0 likes
      Made by Google‏Verified account @madebygoogle Jan 3
      • Report Tweet
      Replying to @Rick_Air

      Thanks for letting us know. Hopefully our friends from @TeamYouTube would hop in for additional assistance. We're here if you have any other questions with your Google Home Hub.

      12:31 PM - 3 Jan 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Ricktorious‏ @Rick_Air Jan 3
          • Report Tweet
          Replying to @madebygoogle @TeamYouTube

          Ok. Thanks for your help with my Google Home and it's connected devices.

          1 reply 0 retweets 0 likes
        3. Made by Google‏Verified account @madebygoogle Jan 3
          • Report Tweet
          Replying to @Rick_Air

          You're welcome. We're glad to hear it's all connected. Have a good one.

          0 replies 0 retweets 1 like
        4. End of conversation

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