Hey there, thanks for your tweet. Let's get this sorted out — does this happen to other cast-enabled apps? What message do you get on your TV screen? You want to make sure your devices are within 15-20 feet of your router.
We understand. You could also reach out to our friends @TeamYouTube for additional help on the app.
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Thanks for tagging us.
@BrownSugarMama_ Updating the app or reinstalling it often fixes most issues. Let us know if that works. -
Thanks! Will try the reinstall since the update didn’t work.
End of conversation
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