me: just hold your card about 1cm above the reader customer: [holds it directly on top] me: Sorry, 1cm above the reader customer: [moves it back towards him] me: No, above, like. Vertical. Above. Customer: OH, I though you meant down! above means down now, guys.
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Wait is it above the reader like away from or is it like up but not away I’m so lost now I haven’t stopped thinking about it all night
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See I don’t blame her, but at least she isn’t old mate who literally held the card over the number pad and expected it to work
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i have not had this problem at my work yet
End of conversation
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