The increase in return-rate for e-commerce purchases is THE big risk to the current purchasing modelhttps://twitter.com/jmj/status/1213151633095290881 …
Returns happen over 3x more frequently on e-commerce purchases than in-store, but consumers are demanding hassle-free returns (largely due to Amazon)
-
-
The solution is four pronged: 1) better care for packages in transit 2) clearer merchandising of products online 3) fewer incorrect deliveries 4) more effective curation of suggested products online
Prikaži ovu nit -
N.3 is likely the most difficult to move, and N.2&4 seem likely to be glacial and happen company by company, but there’s considerable room for disruptive innovation in N.1
Prikaži ovu nit
Kraj razgovora
Novi razgovor -
Čini se da učitavanje traje već neko vrijeme.
Twitter je možda preopterećen ili ima kratkotrajnih poteškoća u radu. Pokušajte ponovno ili potražite dodatne informacije u odjeljku Status Twittera.