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Users also want software that is bug-free, but they will put up with some bugs. Automated testing makes it much easier to write bug-free software, but we don't -- instead, we use it achieve the same degree of bug-free-ness as before, and allocate the surplus towards features.
Two broader connections come to mind. First is that many people predicted that automation would grant us vastly more leisure time. Instead, we work roughly the same number of hours, and just produce more value per hour.
Second, when cars became commonplace, people assumed they would shorten commute times. Instead, people just started living further away from the office (and from each other).
In other words, the effect of a technology depends less on what people *want*, and more on what they will *put up with*. We will put up with a 1hr commute, 8hrs of work, 1 bug per KLOC (or whatever), and 100ms of latency. Anything better than that is, in some sense, wasteful!
And this has been part of our thinking around Sia from the start: if we make storage 10x cheaper, people won't store the same amount of data for 1/10th the cost. They'll store 10x more data and pay the same. What new applications will that enable? I'm very curious to find out.
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