@TeamYouTube I can't log into an acct created
2010/last upload 2014 bc I don't have access to the phone. It's making me sick for family privacy reasons & I guess I could report to remove it but I'd really like to access my channel! Email/pass seem to work so why can't I log in?
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Replying to @loveliveloudoun
To confirm, you're still able to access the email that's linked to your YouTube channel, right? Are you getting a specific error message when signing in? Without revealing private info, give us the exact wording/screenshot & we'll try and point you to the right direction.
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Replying to @TeamYouTube
Yes, I can access original email. This was the email used to sign up and used for last upload in '14, but it keeps forcing a text to phone and verifying email isn't working. I also get an email from Google that says Sign In Attempt Blocked?pic.twitter.com/5isjvamQBL
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Replying to @loveliveloudoun @TeamYouTube
When I click on link to Check Activity, I am prompted to sign in, starting the cycle again. The channel was set up through yahoo & I have all old emails from YT showing this email was connected, but none from YT saying the email changed, so I'm only assuming it's still connected?pic.twitter.com/9dRB0chbFs
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Replying to @loveliveloudoun
Let's start with trying to regain access to your youTube account here: https://yt.be/help/kQvy Keep us posted and share screenshots of the error/issue you see on your end!
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Replying to @TeamYouTube
It still leads to "Recover Account" which is what I've been trying to do. Enter Email
, Enter Password
, Get a verification by text (click "I don't have my phone")
, Enter date YT account created
, Get Verification by email
, Enter Code from email
, then this...pic.twitter.com/wxjWlqxrjh
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Replying to @loveliveloudoun
Sorry to hear that. We’re sending you a DM with next steps, look out for that!
4 replies 0 retweets 1 like
@Google We have multiple Chromebooks, Pixel phones, Gsuite, ALL your products but this is extremely frustrating to be denied access to an old YouTube account that we MUST get access to. We tried on old computer, old iPhones...can we just can an explanation why this is happening?!
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