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lorenterveen's profile
Loren Terveen
Loren Terveen
Loren Terveen
@lorenterveen

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Loren Terveen

@lorenterveen

Prof at Minnesota, Human-Computer Interaction, Social Computing.

Minneapolis, MN
www-users.cs.umn.edu/~terveen/
Joined March 2010

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    1. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @lorenterveen @syardi

      But again, whether expressing anger in a workplace is *effective* is a separate question. I'll say (again) maybe there are contexts in which expressing anger is necessary -- otherwise, people won't pay attention, won't consider it urgent. But in other contexts...

      1 reply 0 retweets 0 likes
    2. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @lorenterveen @syardi

      Expressing the anger (that one feels) just may not be an effective way to get heard and create change. At least that's how I feel.

      2 replies 0 retweets 0 likes
    3. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @lorenterveen

      If people have spent months, years, centuries trying to be heard and create change, to no avail, then it's the systems that are not effective rather than that expressions of anger are not effective.

      1 reply 2 retweets 5 likes
    4. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @syardi @lorenterveen

      I do understand and generally agree that in workplace communication, many kinds of communication don't require or benefit from anger. But it may be harmful to silence it from people who have a right to be angry.

      2 replies 0 retweets 2 likes
    5. Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @syardi

      Yes, these things are not in conflict! I'm not saying you should "silence people who have a right to be angry". I'm saying -- and you generally agree -- that "many kinds of communication don't require or benefit from anger"....

      1 reply 0 retweets 0 likes
    6. Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @lorenterveen @syardi

      So, if I *were* to give advice to people who "have a right to be angry" (and I won't), it would include that "While you have a right to be angry, expressing anger may not be effective or productive"...

      1 reply 0 retweets 0 likes
    7. Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @lorenterveen @syardi

      Consider the "Black in Computing" open letter: https://blackincomputing.org/ . Does it *express anger*? Or does it make a strong and actionable case for what needs to be done? I think the latter, and I think it's powerfully effective.

      2 replies 0 retweets 2 likes
    8. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @lorenterveen

      If a colleague/student is angry because they've been harmed, I personally will hear them and try to support them rather than signal that that isn't effective. You're right, it may not be effective for others or in general and so that may be important advice to give.

      1 reply 0 retweets 0 likes
    9. Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @syardi

      I completely agree with you. And I think the most important point is that we (all of us / people with (any) power) need to understand *what the problems are*, listen to people who have been marginalized, and change what needs to be changed.

      1 reply 0 retweets 0 likes
    10. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @lorenterveen

      Aren't you supposed to be on a panel right now. :)

      1 reply 0 retweets 2 likes
      Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @syardi

      I am!

      11:41 AM - 5 Aug 2020
      1 reply 0 retweets 0 likes

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