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lorenterveen's profile
Loren Terveen
Loren Terveen
Loren Terveen
@lorenterveen

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Loren Terveen

@lorenterveen

Prof at Minnesota, Human-Computer Interaction, Social Computing.

Minneapolis, MN
www-users.cs.umn.edu/~terveen/
Joined March 2010

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    1. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @syardi

      I mentioned this yesterday, but I (personally) still feel uncomfortable dealing with *anyone* expressing ANGER in a work context. Again, for me personally, it isn't productive, and (I believe) not necessary for me to feel that something needs to be done / changed.

      1 reply 0 retweets 1 like
    2. Sarita Schoenebeck‏ @syardi 4 Aug 2020
      Replying to @lorenterveen

      Lots to think through. First point is the pernicious stereotype itself. If a white man and a Black women say the same critical thing but he is perceived as smart and thoughtful (or whatever) and she is perceived as the angry Black women, that's harmful. I think you agree w/ that.

      2 replies 0 retweets 4 likes
    3. Sarita Schoenebeck‏ @syardi 4 Aug 2020
      Replying to @syardi @lorenterveen

      For the second, I'd recommend trying treat the concept of anger as a deeply social, contextual, non-neutral state. We don't all have the same right to be angry, and people who do include, for example, Black women who have been discriminated against for centuries in the US.

      1 reply 0 retweets 3 likes
    4. Sarita Schoenebeck‏ @syardi 4 Aug 2020
      Replying to @syardi @lorenterveen

      So even though you might feel that you don't have a need to be angry (in the workplace, or other contexts), that might also just reflect your position in the world. That may not reflect your colleagues' positions in the world and we should give space for different experiences.

      1 reply 0 retweets 2 likes
    5. Sarita Schoenebeck‏ @syardi 4 Aug 2020
      Replying to @syardi @lorenterveen

      I'm not an expert on this and am wary of speaking on behalf of others groups. But I also think pointing it out is important, especially to folks who are senior good people who can be allies for others. (ie you!)

      1 reply 0 retweets 0 likes
    6. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @syardi

      You are making important and reasonable points, almost all of which I agree with. I will reiterate, however, that I am unsure that *expressing anger explicitly* actually is an effective way to get things done. Do certain people have a right to *feel more anger*? Yes, of course.

      1 reply 0 retweets 0 likes
    7. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @lorenterveen @syardi

      But again, whether expressing anger in a workplace is *effective* is a separate question. I'll say (again) maybe there are contexts in which expressing anger is necessary -- otherwise, people won't pay attention, won't consider it urgent. But in other contexts...

      1 reply 0 retweets 0 likes
    8. Loren Terveen‏ @lorenterveen 4 Aug 2020
      Replying to @lorenterveen @syardi

      Expressing the anger (that one feels) just may not be an effective way to get heard and create change. At least that's how I feel.

      2 replies 0 retweets 0 likes
    9. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @lorenterveen

      If people have spent months, years, centuries trying to be heard and create change, to no avail, then it's the systems that are not effective rather than that expressions of anger are not effective.

      1 reply 2 retweets 5 likes
    10. Sarita Schoenebeck‏ @syardi 5 Aug 2020
      Replying to @syardi @lorenterveen

      I do understand and generally agree that in workplace communication, many kinds of communication don't require or benefit from anger. But it may be harmful to silence it from people who have a right to be angry.

      2 replies 0 retweets 2 likes
      Loren Terveen‏ @lorenterveen 5 Aug 2020
      Replying to @syardi

      Yes, these things are not in conflict! I'm not saying you should "silence people who have a right to be angry". I'm saying -- and you generally agree -- that "many kinds of communication don't require or benefit from anger"....

      8:15 AM - 5 Aug 2020
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Loren Terveen‏ @lorenterveen 5 Aug 2020
          Replying to @lorenterveen @syardi

          So, if I *were* to give advice to people who "have a right to be angry" (and I won't), it would include that "While you have a right to be angry, expressing anger may not be effective or productive"...

          1 reply 0 retweets 0 likes
        3. Loren Terveen‏ @lorenterveen 5 Aug 2020
          Replying to @lorenterveen @syardi

          Consider the "Black in Computing" open letter: https://blackincomputing.org/ . Does it *express anger*? Or does it make a strong and actionable case for what needs to be done? I think the latter, and I think it's powerfully effective.

          2 replies 0 retweets 2 likes
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