Lincoln MurphyGeverifieerd account

@lincolnmurphy

United States
sixteenventures.com
Uitzendingen bekijken LIVE kijken
Geregistreerd in maart 2008
860 foto's en video's Foto's en video's

Tweets

Je hebt @lincolnmurphy geblokkeerd

Weet je zeker dat je deze Tweets wilt bekijken? @lincolnmurphy wordt niet gedeblokkeerd door Tweets te bekijken.

  1. 28 apr.

    Churn Reason attached to customer record: “customer requested to cancel account” 🤦‍♂️

    1 antwoord 9 vind-ik-leuks
    Ongedaan maken
  2. 20 apr.

    Onboarding: a functional trough of sadness

    1 antwoord 7 vind-ik-leuks
    Ongedaan maken
  3. 23 mrt.

    I really enjoyed being a part of this podcast... always a good time with Stephan and really fun to talk about the amazing history and influence of Karl Gotch on Pro-Wrestling and MMA in Japan (and beyond).

    Episode 317 of The Strenuous Life Podcast is out! In it we dive deep into the history of Japanese MMA, submission grappling and pro wrestling and the HUGE role of legendary wrestler Karl Gotch
    1 retweet 3 vind-ik-leuks
    Ongedaan maken
  4. 17 mrt.

    As restrictions are lifted, many services that thrived during the pandemic will see a spike in churn as companies return to “normal” operations. How you've positioned your products and services in your customers' minds will determine how much that affects you.

    2 antwoorden 5 vind-ik-leuks
    Ongedaan maken
  5. 16 mrt.

    backronym frameworks FTW! (Functional Training Workflow?)

    2 vind-ik-leuks
    Ongedaan maken
  6. 15 mrt.

    normalize commercial conversations

    1 antwoord 1 retweet 11 vind-ik-leuks
    Ongedaan maken
  7. heeft geretweet
    12 mrt.

    I’m this week’s Guest International Teacher for ~ join me live on Zoom for a Dharma II practice 9-10:15a EST. Register:

    1 retweet 3 vind-ik-leuks
    Deze collectie tonen
    Deze collectie tonen
    Ongedaan maken
  8. 12 mrt.

    What messaging is your competition using to steal your customers? That’s the messaging you should be using to ENGAGE your customers!

    1 retweet 7 vind-ik-leuks
    Ongedaan maken
  9. 11 mrt.

    Someone wandered into Customer Success in 2015, said some nonsense, then dipped… and you're out here living by the words they don't even remember saying.

    12 vind-ik-leuks
    Ongedaan maken
  10. 10 mrt.

    I’ve never seen “best practices” that are actually based on the best companies. You’re probably paying for meh practices.

    8 vind-ik-leuks
    Ongedaan maken
  11. 9 mrt.

    Mindset. The “set” part is the problem.

    1 retweet 3 vind-ik-leuks
    Ongedaan maken
  12. heeft geretweet
    25 feb.

    Is your Customer Education just a "product-focused afterthought"? A thought-provoking discussion with on to learn how pros can make smarter investments in Customer Education.

    2 retweets 7 vind-ik-leuks
    Ongedaan maken
  13. 9 dec. 2020

    I LOVED being on this podcast. We talk Pro-Wrestling history, how Luta Livre in Brazil is Catch Wrestling, & how this has anything to do with Customer Success (it does!) Check it out at the link in his tweet or on Youtube:

    Everything you wanted to know about pro wrestling but were afraid to ask. Episode 302 of The Strenuous Life Podcast
    1 antwoord 6 vind-ik-leuks
    Ongedaan maken
  14. 20 nov. 2020

    Management and Leadership are not the same.

    14 vind-ik-leuks
    Ongedaan maken
  15. 21 okt. 2020

    Feature-based 'stickiness' tends to lose its grip when those features don't actually help the customer get the results they're looking for.

    1 antwoord 1 retweet 10 vind-ik-leuks
    Ongedaan maken
  16. 19 okt. 2020

    “Value” is a subjective term. "I’m not getting value" is not provable one way or another. Get specific with your customers on their required results.

    1 antwoord 8 vind-ik-leuks
    Ongedaan maken
  17. 19 okt. 2020

    My episode of the Churn Hacking podcast just dropped and we covered some awesome stuff: Psychology, Leadership, why Customer Success matters, if CSMs should be commercial, and so much more (including Pro-Wrestling) Check it out here:

    1 retweet 8 vind-ik-leuks
    Ongedaan maken
  18. 16 okt. 2020

    Focusing on the customer's "pain points" instead of their goals doesn't generally create the conditions - on their side and yours - that lead to growth.

    2 retweets 14 vind-ik-leuks
    Ongedaan maken
  19. 15 okt. 2020

    This pandemic has forced even the least "tech savvy" people to level-up. Which means it's time to take "my customer's not tech-savvy" off your non-engagement excuse list.

    2 retweets 9 vind-ik-leuks
    Ongedaan maken
  20. 14 okt. 2020

    Customer Success is when your customer achieves their Desired Outcome. Desired Outcome is the Customer's Required Result + Appropriate Experience. Simple but Powerful concepts.

    1 antwoord 4 retweets 17 vind-ik-leuks
    Ongedaan maken

@lincolnmurphy heeft nog niet getweet.

Het laden lijkt wat langer te duren.

Twitter is mogelijk overbelast of ondervindt een tijdelijke onderbreking. Probeer het opnieuw of bekijk de Twitter-status voor meer informatie.

    Je bent misschien ook geïnteresseerd in

    ·