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Leonora Epstein
@leonoraepstein
editor in chief, hunker.com previous: exec ed/hellogiggles, dep ed director/buzzfeed. subscribe to my newsletter, schmatta.
Los Angeles, CAschmattamag.substack.comJoined April 2008

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can't you computer people make the internet more mystical michevious and magical, and make us unlock things and get codes to websites, and win prizes for reading articles like the golden ticket in willy wonka, and just over all have more of a fun time
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Even worse, we were supplied two locations for Quickfit by AA. One is not open and the other doesn’t have the specific tire. We tried an extra location, also not picking up. So we are literally stranded and our only option is to hire a car service to get to London.
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There has been ZERO available customer support since yesterday and your lines are still closed. Even a supposedly open London office isn’t picking up. We are on a deadline in terms of travel and our lack of options/help is appalling. Not to mention we are traveling with a toddler
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. utterly shocked with your lack of available customer service. At 4pm, we got a flat. We had to get a cab back. The car wasn’t towed to our location until midnight. We need to be in London this afternoon and do not have time to repair the tire.
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Hey I've been baited-and-switched now at 3 of your dealerships with dealers telling me a car is in stock and then calling me back saying "it just sold" and trying to sell me on a completely different car. This is really bad business.
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