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You can access it via System Preferences>Users & Groups>Click the lock to make changes. Then use "root" with no password. And try it for several times. Result is unbelievable!
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Let's take a closer look at what's happening together. Send us a DM that includes your Mac model along with your macOS version. We'll meet up with you there.
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We'd like to gather some more details via DM to figure out the best path forward. Tell us what type of Mac you're using, along with your current macOS version. We'll keep an eye out for your message.
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We'd love to gather more information about this would you mind DMing us which version of macOS High Sierra you're using and what country you're currently located in and we'll go from there.
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Was your test immediately after the installation/upgrade, before rebooting an extra time? I've seen a few quirks with HS that seem to clear after the extra reboot. Just wondering.
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