@ditzikowHi, we are sorry to hear your experience with booking a reservation with us. We recommend that you send us a direct message for us to further investigate this matter.
Conversation
Replying to
I've called your customer service 3 times already, waited 2 hours every time, every time you say it will take 2 more hours to get me a new flight
1
Been stranded here in London for more than 6 hours now
Your customer service told me a supervisor would call me on about 1h, been waiting 2h now, and that was already the 3rd time I called
1
Replying to
Hi, we understand your frustration regarding this matter. We recommend that you send us a direct message for us to further investigate this matter.