@TeamYouTube having trouble with video quality no matter where I go. What’s going on???
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Replying to @lall_tina
We'd like to understand this better. Let us know what's happening and we'll do our best to help!
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Replying to @TeamYouTube
Trying to watch the new
@JeffreeStar video and video quality is stuck in 144p even with WiFi or 4G it won’t load after trying to adjust the quality. I saw in the comments other viewers were having issues watching it as well. Other videos are stuck in low quality as well.1 reply 0 retweets 0 likes -
Replying to @lall_tina
That's odd, what device are you on? Also, does this happen across devices? Let us know.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
Using an iPhone 8. And yes at least two other phones.
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Replying to @lall_tina
That doesn't seem right. Updating the app or reinstalling it often fixes most issues. Also, lets make sure that you're running the most updated OS on your device. Let us know if that works.
1 reply 0 retweets 1 like
I will definitely do all of that and check back in. Thank you :)
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