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  1. Pinned Tweet
    Apr 27

    "A remarkable customer experience starts with heart, intuition, curiosity, play, guts, taste." - Jeff Bezos, Letter to Shareholders

  2. Retweeted
    Jun 9

    What’s your mix of experiments for exploration and validation of a new business idea?

  3. Retweeted
    Jun 7

    It’s the people that define the place, not the other way around.

  4. Retweeted
    Jun 6

    A little light goes a long way w/ Wink Bright, our new lighting starter kit perfect for those new to the smart home.

  5. Jun 6

    Wink promises home security with its $119 smart bulb bundle via

  6. Retweeted
    Jan 26

    Fight against something and we focus on the thing we hate. Fight for something and we focus on the thing we love.

  7. Retweeted
    May 22

    "Design should not dominate things, should not dominate people. It should help people. That's its role.” — Dieter Rams

  8. Retweeted
    May 27

    Doing a piece on UX storytelling. I’d like to talk to you if you've gotten an exec to change org direction by telling stories of user exp?

  9. May 27

    “I wouldn’t dream of working on something that didn’t make my gut rumble and my heart want to explode.” - Kate Winslet

  10. Retweeted
    May 10

    Letting go of the little things helps facilitate big things.

  11. May 8

    Good product teams versus bad product teams

  12. Retweeted
    May 1

    To all people, it's always the long game.

  13. Retweeted
    Apr 26
  14. Retweeted
    Apr 26

    Help people make their projects better instead of just hating on them. Help build versus destroy.

  15. Apr 23

    City Planning As A Contact Sport In 'Citizen Jane: Battle For The City'

  16. Retweeted
    Apr 20

    Even in the last year I see movement to the right here. Very exciting

  17. Retweeted
    Apr 14

    Get customers to talk about their problems, not your product. Nothing improves a product more than empathy.

  18. Apr 12

    Great read in how to break preconceptions.

  19. Apr 9

    Couldn't agree more

  20. Apr 9

    “Strong leadership is gentle” by Matt Trainer

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