The ETH transfers that generated so much FUD & speculation on Twitter today were made over three weeks ago, on October 21st to Crypto.com’s whitelisted corporate account at Gate.io.
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Crypto.com proceeded to withdraw the funds back to its cold wallets over the following days. The entirety of ETH was successfully withdrawn by Crypto.com and returned to our cold storage.
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Gate.io confirmed it here:
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Clarifications on @cryptocom's transfer for the sake of transparency & education:
1) Snapshot for PoR audit taken on Oct 19. Crypto.com's deposit was not included proof-of-reserves.trustexplorer.io/clients/gate.io
2) All 320K ETH were returned etherscan.io/tx/0xb426efda7
gate.io/article/28671
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Fund movements from Crypto.com custody systems are only possible between approved and whitelisted addresses attached to our cold wallets, our hot wallets and our corporate accounts at 3rd party exchanges.
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In this particular case the whitelisted address belonged to one of our corporate accounts in a 3rd party exchange instead of our cold wallet. We have since strengthened our process and systems to better manage these internal transfers.
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That's all there is to it. All our systems are operating normally.
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Hello there! We would be happy to help with any difficulties that you have encountered with your withdrawal. You are welcome to DM us with your referral code and a brief summary of the case so that we can assist you further. Thank you!
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Who is having trouble with withdrawals? Its been over 4hrs for me to withdraw some coins!
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Hello there! Our team will be more than happy to assist you with the withdrawal difficulties you have encountered. Please send us a DM with your referral code and enquiry.
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