We’d like to help. Have you tried uninstalling the app, restarting your device and reinstalling the app? Let us know if that fixes the issue.
@TeamYouTube is there a specific internet strength requirement for YouTube kids apps.
Regular YouTube app works even with 1 3G bar just stuff takes longer to load.
YouTube kids app just says “oops something went wrong”. Only works when I have 3 bars or more.
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