Dear @IndonesiaGaruda,
This former loyal customer, still a GFF Platinum cardholder, says that you are not winning our hearts and minds.
You've lost my business by 90% year-on-year, and I suspect there's many more like me.
Do better. Disrupt yourself.
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Stop being just a transportation company. Be an experience company. I'm willing to pay more for that. Small example: offer decent coffee in your GFF lounge or flights. Cobrand with local stars like
@anomalicoffee, for instance, while promoting places where the coffee originated. -
You are king of Indonesian skies. You should know the destinations that you serve better than any foreign competitor, and should be able to tell stories about them to your guests more convincingly.
- Pokaż odpowiedzi
Nowa rozmowa -
Wydaje się, że ładowanie zajmuje dużo czasu.
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