Their comms and policy strategy has been a disaster.
-
-
Replying to @rabois
When you're at this scale (same goes for other big tech cos), policy is product. Facebook had been slowest to get this. Coms certainly was bad, but the best case there was still papering over bad decisions. IMO, focusing on the latter seems like CPM bait vs thoughtful analysis.
2 replies 0 retweets 10 likes -
-
What should have they focused on to reframe the debate? It seems like they have been found guilty in court of media and nothing they do now will really move the needle in their favor
2 replies 0 retweets 0 likes -
Replying to @sarthakgh @pt
They were playing defense. Not proactive and not reframing the debate. There was absolutely nothing wrong w their product and they should have defended it.
1 reply 0 retweets 9 likes -
Critics would have doubled down if they came out saying nothing is wrong with the product explicitly, no?
2 replies 0 retweets 0 likes -
there’s technically an out for disinformation under free speech but it feels dicey.
2 replies 0 retweets 0 likes -
The ads were purchased improperly but the Monetization team doesn’t report to Mark. Disinformation for free is something every government has done for centuries.
1 reply 0 retweets 2 likes -
It’s threading the needle. But yes probably better in comms strategy than what they did. No easy way out - now or with product in future.
1 reply 0 retweets 0 likes -
Also at least during much of her tenure, the content moderation team did not report to product/Mark.
1 reply 0 retweets 2 likes
To what extent would some of this be more proactively solved if more of content moderation leadership was integrated into product itself, thereby allowing issues to escalate more quickly into product design?
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.