Kim Goodwin

@kimgoodwin

Author: Designing for the Digital Age. Consultant. Design & product exec. Researcher. Speaker & teacher. Wildlife photographer. Fitness nerd. Insta: Kim.goodwin

Vrijeme pridruživanja: rujan 2008.

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  1. Prikvačeni tweet
    14. tra 2018.

    It’s not about whether your organization values “design.” It’s about whether your organization truly values *humans.*

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  2. proslijedio/la je Tweet

    Google Photos added... other people's private videos into your own export? my god you had one job: not do that

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  3. prije 4 sata

    America’s system of laws is essentially really old legacy software. There’s some good code, some hacks, some features shoved in by bad product management, and a lot of tech debt never cleaned up. No wonder it’s buggy.

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  4. prije 4 sata

    Don’t blame the age of your users for a design failure. Older people are not stupid about technology. They’re just wise enough to use the solution that’s more convenient for them...which is probably not an app.

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  5. prije 10 sati
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  6. prije 12 sati

    Due to a previous bad experience, I have an irrational dislike for the election results needle.

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  7. prije 12 sati

    Most stakeholders don’t care about your data. They want clear conclusions (or recommendations) that are informed by data.

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  8. prije 13 sati
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  9. prije 14 sati

    Using the weird Iowa caucus process as an election bellwether strikes me as kind of like relying on the groundhog to predict the end of winter.

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  10. proslijedio/la je Tweet
    1. velj
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  11. 1. velj

    A dog is like a hairy toddler with a built-in shredder.

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  12. 1. velj

    Seriously who could keep working

    Pleading look from dog, nosing laptop
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  13. 31. sij

    I’m looking forward to seeing bring human-centered values & tools to the world of government policy (and grateful for all she’s accomplished in making elections better!)

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  14. 31. sij

    Pet peeve: managers who wait for certainty on direction before communicating with their teams. This is either manager insecurity or disrespect for the team. They’re adults. Trust that they can handle ambiguity.

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  15. proslijedio/la je Tweet
    31. sij

    Personalization should make tasks/topics supremely convenient or extra enticing. This, however, is "the call is coming from inside the house" creepy.

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  16. 31. sij

    Yet another example of how design is not inherently human-centered (via )

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  17. 28. sij
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  18. proslijedio/la je Tweet
    27. sij

    We also announced workshops with and , happening on June 5. Tickets on sale for those too. Sign up if you want to supercharge your stakeholder relationships and listening skills -- always a good idea.

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  19. 22. sij

    A user’s experience seldom begins with opening your website or arriving at your hotel. It often starts in some other place that sets expectations & context. That’s why great formative research is about your users, not about your product.

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  20. 22. sij

    The worst user experiences happen in transitions between org silos or companies. Example: 3rd party hotel booking site splits a 3-day reservation to get a lower rate, but doesn’t explain this. Hotel desk staff doesn’t know to look for it. Welcome, enjoy your 2 night stay!

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  21. proslijedio/la je Tweet
    21. sij

    Product managers integrating AI into products need to do some extra leg-work to collaborate effectively with data scientists, and be realistic about how unreliable ML can be (especially w/o good datasets). Honestly, a lot of this applies to designers too.

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