Hey @khanacademy, a parent is trying to sign in on a
using a web browser but it says the UN or PW is incorrect. However, I used the same UN & PW on the
and was able to log in. What’s the problem here? Need your help please. Thanks.
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Replying to @sportsgirl4real
Hi Miss Griffith, could you ask the parent to submit a support request at http://khan.co/KA-support and our support team will look into it ASAP? Thank you!
1 reply 0 retweets 0 likes -
Replying to @khanacademy
Hi, thanks for responding. I withdrew the child’s name from the class. Then I added the child’s name again with a different username and password and it worked. Thanks again.
1 reply 0 retweets 1 like
Replying to @sportsgirl4real
Glad you could get it fixed! 
12:48 PM - 27 Sep 2018
0 replies
0 retweets
1 like
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