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keithporcaro's profile
Keith Porcaro
Keith Porcaro
Keith Porcaro
@keithporcaro

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Keith Porcaro

@keithporcaro

Affiliate @BKCHarvard & @DukeLawTech; adjunct prof @GeorgetownLaw

Somerville, MA
smallscale.org
Joined October 2011

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    1. Keith Porcaro‏ @keithporcaro 25 Aug 2015

      @disconnectme, how do I remove a device from premium? Got a new computer and wanted to switch my code from the old to the new.

      1 reply 0 retweets 0 likes
    2. Disconnect‏ @disconnectme 25 Aug 2015
      Replying to @keithporcaro

      @keithporcaro Inside app go to Settings, Account Details, see instructions for desktop upgrade. Please email support@disconnect.me w/ ?s thx

      1 reply 0 retweets 0 likes
    3. Keith Porcaro‏ @keithporcaro 25 Aug 2015
      Replying to @disconnectme

      @disconnectme Thanks! Did email, and got no response after a few days, so tried this. Appreciated.

      1 reply 0 retweets 0 likes
    4. Disconnect‏ @disconnectme 25 Aug 2015
      Replying to @keithporcaro

      @keithporcaro Ugh, we pride ourselves on support, really sorry to hear this slipped!

      1 reply 0 retweets 0 likes
    5. Keith Porcaro‏ @keithporcaro 25 Aug 2015
      Replying to @disconnectme

      @disconnectme no worries, it happens! It would be great to have a way to remotely de-premium devices, also (but I know it's an edge case)

      2 replies 0 retweets 0 likes
      Keith Porcaro‏ @keithporcaro 25 Aug 2015

      @disconnectme ah! Yes, got caught in a filter I don't check often. Thanks! Sorry to bother.

      10:44 AM - 25 Aug 2015
      1 reply 0 retweets 0 likes
        1. Disconnect‏ @disconnectme 25 Aug 2015
          Replying to @keithporcaro

          @keithporcaro No worries, glad issue was resolved. Ping us anytime!

          0 replies 0 retweets 0 likes
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