@TeamYouTube hey so for the past 4 months all of our subscribers message me telling me they do NOT get any notification about our videos anymore even though the bell is turned on . Can you fix this please it has been going on for months now
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Replying to @kdestilo
Thanks for reaching out. Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? Appreciate the details.
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Replying to @TeamYouTube
The notifications do not send out when we post ! Thanks
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Replying to @kdestilo
Thanks for the info. Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://yt.be/help/AKer . Hope this helps.
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Replying to @TeamYouTube
They all have notifications turned on. The ones saying they don’t get any actually notification. Also it has been going on for months now, I made sure of those things already
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Replying to @kdestilo
Hmm, could you follow us so we can take this conversation over DM? Let us know once you have!
1 reply 0 retweets 0 likes
Okay just followed you guys !
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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