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kcase's profile
Ken Case
Ken Case
Ken Case
@kcase

Ken Case

@kcase

CEO of the Omni Group. (We make OmniGraffle, OmniFocus, OmniOutliner, OmniPlan, OmniPresence, OmniWeb, etc.)

Joined July 2007
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    Ken Case ‏@kcase 5 May 2015

    Really sad that OmniFocus 2 for iPhone has so many one-star reviews from customers who aren't finding the Complete My Bundle option.

    • Retweets 9
    • Likes 7
    • Joe Kohlmann Michael Tsai The Hexagon Ben 備中太尾時音丸竹経字唐揚桃蜜柑 Jens Krueger Dan Bostonweeks Michael B. Johnson John Grant
    6:38 AM - 5 May 2015
    0 replies 9 retweets 7 likes
      1. Zhuang Ye ‏@yezhuangjms 8 May 2015

        @kcase I don't use Omnifocus on iPad. It doesn't make sense to me paying another $20 just for the Apple Watch Support.

        0 replies 0 retweets 0 likes
      2. View other replies
      3. Ken Case ‏@kcase 8 May 2015

        @yezhuangjms Now that we have all those features available on all devices, we charge the same price for them no matter where you use them.

        0 replies 0 retweets 0 likes
      4. Zhuang Ye ‏@yezhuangjms 8 May 2015

        @kcase Apple Watch only works with iPhone. For iPhone only users, they deserve to have the Apple Watch support for free.

        0 replies 0 retweets 0 likes
      5. Ken Case ‏@kcase 8 May 2015

        @yezhuangjms Adding features like Apple Watch costs time and salaries. We hope the increased value will be worth it for most customers!

        0 replies 0 retweets 1 like
      6. Zhuang Ye ‏@yezhuangjms 8 May 2015

        @kcase Essentially you are forcing iPhone only users pay $20 for the Apple Watch support + additional features they don't need.

        0 replies 0 retweets 0 likes
      7. View other replies
      8. Ken Case ‏@kcase 8 May 2015

        @yezhuangjms We're also giving away many free features. But yes, for a few features we're asking them to pay what new customers pay today.

        0 replies 0 retweets 0 likes
      9. Zhuang Ye ‏@yezhuangjms 8 May 2015

        @kcase You are not giving away free features. You are improving your product to stay ahead of the game.

        0 replies 0 retweets 0 likes
      10. View other replies
      11. Ken Case ‏@kcase 8 May 2015

        @yezhuangjms It's more than that. If all we wanted to do was improve our product to stay ahead, we'd only put them in the universal app.

        0 replies 0 retweets 0 likes
      1. Roman Stepanchuk ‏@remm_roman 5 May 2015 Ukraine

        @kcase it's happens because: 1. You should pay money again if you have all versions. 2. App should be universal for iOS platform

        0 replies 0 retweets 0 likes
      2. View other replies
      3. Ken Case ‏@kcase 5 May 2015

        @remm_roman 2) OmniFocus 2 for iOS is now a universal app.

        0 replies 0 retweets 0 likes
      4. Roman Stepanchuk ‏@remm_roman 5 May 2015 Ukraine

        @kcase how I can move to OmniFocus 2 for iOS if I have all versions?

        0 replies 0 retweets 0 likes
      5. View other replies
      6. Ken Case ‏@kcase 5 May 2015

        @remm_roman If you purchased OmniFocus 2 for iPad, it was simply renamed to "OmniFocus 2" and should be in your Purchased list in App Store.

        0 replies 0 retweets 0 likes
      7. Roman Stepanchuk ‏@remm_roman 5 May 2015 Ukraine

        @kcase Oh Ken, I really sorry, it's my bad. I've installed and restored my pro license.

        0 replies 0 retweets 0 likes
      8. Ken Case ‏@kcase 5 May 2015

        @remm_roman I'm glad it was just a misunderstanding—now if only we can clear up that misunderstanding for all the rest of our customers!

        0 replies 0 retweets 0 likes
      9. Roman Stepanchuk ‏@remm_roman 5 May 2015 Ukraine

        @kcase I'll try clear it to my friends (users of OF) from my side. Thank you.

        0 replies 0 retweets 0 likes
      10. Ken Case ‏@kcase 5 May 2015

        @remm_roman Thank you!

        0 replies 0 retweets 0 likes
      1. Ken Case ‏@kcase 5 May 2015

        Some customers also don't yet realize that if they purchased OmniFocus 2 for iPad, they already own the universal OmniFocus 2 app—free.

        0 replies 3 retweets 4 likes
      2. View other replies
      3. Tom Scott ‏@derivadow 5 May 2015 Islington, London

        @kcase I hadn’t realised it is a bit unexpected. Is there any difference in the app (other than universal bit)?

        0 replies 0 retweets 0 likes
      4. Ken Case ‏@kcase 5 May 2015

        @derivadow Designed for all devices (including Apple Watch), Review perspective, custom perspective creation in Pro: https://www.omnigroup.com/images/blog_images/OmniFocus-editions-20150424.png …

        0 replies 0 retweets 0 likes
      5. Tom Scott ‏@derivadow 5 May 2015 Islington, London

        @kcase thanks… great to have custom perspectives

        0 replies 0 retweets 0 likes

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