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@Kayako

Kayako - customer service software, just the way you'd imagine it. Better conversations, a better customer experience. Used by over 131,000 support heroes 🚀

London
Joined February 2009

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  1. Pinned Tweet
    Apr 20

    Bring the Customer Journey right into the conversation. Better convos, better customer experience.

  2. 2 hours ago

    How to Ask Customers to Leave a Product Review:

  3. 3 hours ago

    The Tipping Point for Loyalty Is Exceeding Customer Needs

  4. 5 hours ago

    11 TED Talks to Inspire Better Customer Support featuring of and more:

  5. 7 hours ago

    Are you having a hard time finding product-market fit? Maybe you don't have the right tools to get customer insight.

  6. 7 hours ago

    5 Things You Should Never Do When Building a Program from Scratch

  7. 11 hours ago

    How to Track Customer Effort for Every Transaction

  8. 12 hours ago

    11 TED Talks to Inspire Better Customer Support featuring and more:

  9. 13 hours ago

    The Benefits of Remote Work Save Everyone Money:

  10. 17 hours ago

    You’re Probably Measuring Customer Satisfaction Incorrectly

  11. 17 hours ago

    Why Support Should Have a Voice in Product Development

  12. 20 hours ago

    5 Best Practices for Keeping a Killer Knowledge Base

  13. 20 hours ago

    11 TED Talks to Inspire Better Customer Support featuring and more:

  14. 23 hours ago

    8 Customer Service Skills to Boost Your Career

  15. May 30

    How to Build Customer Trust One Interaction at a Time

  16. May 30

    🆕 11 TED Talks to Inspire Better Customer Support

  17. May 30

    11 TED Talks to Inspire Better Customer Support featuring and more:

  18. May 30

    Why Support Teams Care About Customer Context

  19. May 30

    4 Tips on Effectively Managing Remote Teams:

  20. May 30
  21. May 30

    Building and Shaping Company Culture You Can Be Proud Of

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