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Has VC Become So Big It Must Be Disrupted? Do you want the risk of being VC backed?
#SaaS#CRM https://tomtunguz.com/is-venture-capital-worth-the-risk/ …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
CRM today is infused with
#automation and#AI making it a necessary technology to support your customer's journey. Five forces shape the modern#CRM landscape https://forr.com/2tthxcG via@Forrester#DX#CXHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
A4 | For agents on chat/phone, when there are no new contacts to pick up, they work on followups, reopens, or email tickets. But scheduling time for education/training, improving documentation, or cataloguing pain points for the product team can pay long-term dividends
#IMCIchatHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Beautifully said. Human beings are capable of great fortitude, and I also realized that there is no situation, no matter how awful, that we cannot survive.
#values#ethicshttps://twitter.com/TIME/status/1224762685939703808 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
It's going to take about 2-3 years minimum to really know the size of your
#SaaS market. https://www.saastr.com/you-really-dont-know-if-your-market-is-too-small-for-quite-a-while/ … Via@saastr#CRMHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
Special guest
@kateleggett, VP, Principal Analyst at@forrester Research, shares her years of CRM and customer service expertise. Join our FREE webinar happening February 11th at 10am CT. Save your seat today! http://bit.ly/37Z3Lh2 pic.twitter.com/xEHEFzixV7
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
This is the best depiction of my life, and the stresses and expectations that society has on working mothers. I chose to lean out too. https://filterfreeparents.com/based-on-what-society-tells-working-moms-im-ready-to-lean-out/ …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
Excellent post by
@dnm54, one of the 5 industry experts moderating sessions for the@EnterpriseCon CC/CX track this year. Come hear@iangjacobs@klandoline@_the_Helm and@GlobalNTT 's Rob Allman.https://twitter.com/dnm54/status/1222888654038818816 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
Establish a convincing business case for
#CX. Download the guide. https://forr.com/37BGfq2#businesscase#CustExppic.twitter.com/QLdQhTCjkt
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Yep! Agree with Joshhttps://twitter.com/josheac/status/1223055284131782657 …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
Technology is changing the range of skills needed for a successful call center.
@Kateleggett lays out four labor pools call center leaders can tap into to fill upcoming gaps. https://forr.com/2t6DOwU#CustServ#callcenterpic.twitter.com/wKSsl7OUZe
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
“You need to use AI and automation everywhere to enable workers to concentrate on harder work. Offload easy, reproducible work to AI.” -
@kateleggett at@forrester shares important customer engagement learnings at our latest Executive Community eventpic.twitter.com/PDEJAi5vfW
Prikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Yup.
#AI and#automation make the world a lonlier place. I see it with my kids who digitally engage with their friends - but dont meet up.https://twitter.com/ZDNet/status/1223037128856297472 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
With
#AI and#automation, agents are no longer needed to scale your#Custserv operations. See: https://go.forrester.com/blogs/the-three-megatrends-for-customer-service-in-2020/ …#cctr;#cx;#dxHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Breakfast views at the
#Pendry hotel in#SanDiegopic.twitter.com/UCQzZmNfP5
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
A lovely venue always makes a
#tech event so much nicer. I’m attending a @LivePerson event about how to operationalize#messaging and#ai for#dx#Pendry hotel!pic.twitter.com/urG8HCDrUD
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Getting educated on the new ways of interacting with brands via
#messaging and#AI#crm#cx#dx @LivePersonpic.twitter.com/8awWPEHZgW
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Kate Leggett proslijedio/la je Tweet
#AI taking self-synchronizing intelligent#drones to a whole new level.#ArtificialIntelligence#Drone#Robot#Robotics#Robotic#Tech#Technology Via@jblefevre60@MikeQuindazzipic.twitter.com/UvMFnJQSfWHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
And the only place taking appointments within a reasonable timeframe.https://twitter.com/fscavo/status/1222715220591661056 …
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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