kate congerVerifizierter Account

Sure, that's a fair point. But those examples were shocking to folks inside tech as well, including some large companies. It seems the danger of judging tech based on those examples is similar to judging all journalists based on a few bad/unfair examples.

More mundane examples abound. The hoops Twitter makes users jump through to get a simple chronological feed. Apple selling busted keyboards for 4 years. Everything about iTunes. Incomprehensible privacy settings buried in weird locations. Instagram’s refusal to make an iPad app.

Agreed mistakes have been made in above cases but aren’t there numerous other cases where mistakes weren’t made, customers are respected as a basic nature & painting them too with the same brush is unfair?

And this is very similar to how you wouldn’t want all press or journalists to be painted with the same brush called click baiting?

You know ur in trouble when its 2020 and u have to bring up Theranos/Cambridge Analytica to make broad/untrue claims about the rest of the tech industry

I mean, in their own ways, those each represented massive failures, and a good faith interpretation of the argument is that those are just the most visible examples of an underlying problem.