@TeamYouTube We've had trouble logging into our YouTube account for over a year now. We have the login and password but don't have access to the 2 factor auth. It was backed up on a former employees personal email. We need help accessing the account please!
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Replying to @justinferry
We'd like to help. These steps may help you regain access to your account: https://goo.gl/V5czh2 . Let us know if you need more help.
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Replying to @TeamYouTube
I worked my way through that account help site, but the problem we have is that when we log in and use the password, it prompts that we are signing in on a new device and need to get the authorization code. it is sending it to a pages.plusgoogle location that doesn't exist. help?
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Replying to @justinferry
Hmm, have you tried using different device? Also, mind sharing of the screenshot of what you see while login into your account? Keep us posted.
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@TeamYouTube hoping you didn't forget about us over here. We just finished creating new marketing videos and are trying to resolve this ASAP! thanks for the help thus far!
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