@TeamYouTube We've had trouble logging into our YouTube account for over a year now. We have the login and password but don't have access to the 2 factor auth. It was backed up on a former employees personal email. We need help accessing the account please!
I have also tried "try another way" but we don't have a phone number as a backup so it simply says unable and puts me through the form. We have been trying to access this company account for over a year with no luck. Would really love to get help and maybe a password reset!
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Got it. You can try recovering the username/email with these steps: https://goo.gl/CBj5KC . You’ll need to know the name on the account and one of the recovery options. Here are some additional tips: https://goo.gl/QtskMp . Keep us posted.
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@TeamYouTube I just tried that as well. We tried that in the past but we don't know of the number or name used for setting up the account because it was years ago and we can't get in touch with the former employee. Can we show proof it's our account to gain access? Thanks
End of conversation
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