Jon Laughland

@jtlaughland

UK Sales Director - Omni-Channel, AI First Digital CX platform. Mad and fan

Cheltenham UK
Vrijeme pridruživanja: kolovoz 2009.

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  1. prije 17 sati

    Boosting brand loyalty by great customer service -

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  2. prije 22 sata

    Stitcher reduces response times with -

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  3. 4. velj

    Customer service management skills matter more than ever in 2020 - E-commerce company Wallapop handle growth with -

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  4. 3. velj
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  5. 3. velj

    Tips from a top grossing app - How to handle 2000 tickets a day!

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  6. 31. sij

    I wonder how easy it will be the next time I travel.... control

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  7. 28. sij

    Great being at watch the keynote. If anyone wants to talk about and why @ciscoinvests is backing us in customer engagement, then please reach out.

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  8. 23. sij

    What's the state of customer service automation?

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  9. 23. sij

    CX has emerged as the most important competitive differentiator

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  10. 22. sij

    Presenting Cisco live next week in thanks to . : provide the support that customers want

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  11. 22. sij

    2019 was the year of hype and snake oil when it came to chatbots. 2020 will be a...

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  12. 21. sij

    Take a pragmatic approach to automation, which blends conversational AI with pre-programmed bots

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  13. 21. sij

    Looking forward to Barcelona next week. Meet me at Cisco Live event in Barcelona! Book a meeting here to understand how our platform can transform your customer support engagement.

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  14. 21. sij

    Great insight into Hutch Games support ethos.

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  15. 20. sij

    Helpshift’s MBA in Automation Roadshow is the can’t-miss event of 2020 for customer service professionals. Join leading customer service experts as they share their insights on the future of CX.

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  16. 17. sij
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  17. 17. sij

    Join my colleagues at Mobile World Congress and get your app connected to your customers

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  18. 16. sij
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  19. 16. sij

    Looking forward to going to - if you're attending and want to see how you can engage your customers across multiple channels then

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  20. 14. sij
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