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4/ HK’s political stability underpins the investment and business environment. Gov routine attitude to neglect popular opinions & to shift blame away from itself has been a constant throughout protest & pandemic, such practice is prima facie detrimental to its positive image.
5/ The best crisis management strategy builds upon facts and the ability to accept responsibility, which are also necessary conditions to cultivate trust and a sincere and honest rapport with various stakeholders, and this in turn paves the new way forward for Hong Kong.
6/ Regrettably, the Government never intended to nurture such conditions and rather opted for public relations ploys that could never help repair Hong Kong’s international image.
7/ Ever since June 2019, the international community has kept a close eye on HK as evidenced by media coverage on protests. While everyone in this age of instantaneous communications could become a news commentator, expatriate communities have their own judgments on HK.
8/ Hard advertising through commercials and interviews, alongside content that contradicts facts, is merely a waste of taxpayers’ money on futile efforts!
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