@TeamYouTube I'm having an issue with an uploaded video never presenting HD options even though the source definitely is. can I get a DM assistance?
I've actually been looking at that and other official doc pages for a few days now. That page suggests that a 4k 30fps video can take up to 4+ hours to process fully, whereas I've been waiting over three times that for a 1080p 60 fps video. That seems odd! (1/2)
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Furthermore, my previous upload attempt (as I stated) had sat for a couple days with no change. Is there any way I can get someone to look into my particular case and figure out why it doesn't seem to be getting processed properly? (2/2)
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Sorry for the trouble – have you also checked your internet connection? If so, send feedback from the device & account experiencing the issue here: https://yt.be/help/feedback . That is to include system logs and other account specific info to help our team better investigate.
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