Jori Lallo je proslijedio/a tweet korisnika/ceGarry()
Everyone at @linear_app does support because engineers solving problems for engineers (and designers)https://twitter.com/garrytan/status/1222702197877534721 …
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Garry()Ovjeren akaunt @garrytan
If you want the best product, your engineers should do the customer support. Then they will have perfect context and proper empathy for users.
It’s a powerful virtuous cycle that Rippling uses and I used at my startup too.
Thanks @parkerconrad
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20:50 - 30. sij 2020.
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