That's what http://projectvrm.org (@vrm) has been working toward for a decade, John. And there's progress. Let's talk.
Written on a plane last night: Time for a new relationship between biz and customers. CRM ain't it.https://shift.newco.co/why-the-f-ck-cant-we-fix-crm-f9ed9f26f455 …
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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But
#VRM /#CustomerTech is it. Time to help http://customercommons.org & friends get us to The Intention Economyhttp://j.mp/ntntionThanks. Twitter will use this to make your timeline better. UndoUndo
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