@YouTube hey how do i fix an issue where im trying to watch a video on xbox one and the screen goes all green or pink lines? It only does it for a few seconds, but happens very regularly? And i have already asked the community and noone replied so dont even suggest that..
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Replying to @joe54470244
Thanks for reaching out. Just to confirm, have you tried uninstalling the app, restarting the device and reinstalling it to see if that makes any difference? Let us know.
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Replying to @TeamYouTube
Yeah, ive spent a while trying different methods and no luck, watch this and see what im on about.pic.twitter.com/pVi9lzhE10
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Replying to @joe54470244
Just to confirm, have you already tried resetting the app on your Xbox? Here's how: Settings > Reset app. Let us know if that helps.
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Replying to @TeamYouTube
Yep, unistalled and reinstalled, and still happens, any clue why it does this weird screen thing???
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Replying to @joe54470244
While it's hard to say, it could be a technical (app update) glitch. Share feedback so that our team can look into it. Here's how: https://yt.be/help/iYnH . While every individual report may not get a direct response, we do review everything and use the details to fix issues.
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Well its happened for what must be the best part of 2 months now, and only now am i realising that its an individual problem - have tried another xbox and no issue, as well as noone else having this issue on the forums
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